1. Who is Dragon Forge Design?

In short, it is me :) Jeff Wilhelm, sole owner, creator, worker bee, sculptor, mold maker, caster, packer, shipper and head honcho do it all. Someday Id like to expand my ranks with maybe some freelance sculptors and out source production but until that time is possible I do everything..Somedays all I do from the time I get up to when I go to bed is make new bases for you my loyal customers!

2. How long does it take to get my order?

Current order processing time is 7 business days. This is Monday through Friday.

I ship all orders 1st class and Priority Mail in the USA

I ship all order 1st Class and Priority mail for International orders.

Please read this for info on shipping rates

3. Do you discount on large orders? Will you sell to my Retail store?

The short answer is No, I do not discount.

Also at this time I cannot supply retailers or distributors with my product. I am a one person company who does everything from sculpting to molding,casting, packing and shipping all orders. I am also a freelance miniature sculptor in the industry. With all of this I can only give 100% complete attention to my direct customer orders. At some time in the future if I can expand production I will look into this.

4. Do your bases come painted?

No, My bases come unpainted and require minimal clean up.

5. How do I paint your bases?

I have written a basic set of instructions for cleaning up and painting my bases. They are as follows.

Preparing Resin Castings for Painting

I cast my products in urethane resin, because it is durable, lightweight and affordable.

1. Remove parts from packaging
   
   
2. Remove any flash, mold lines or gates with a hobby knife,hobby file and sandpaper. I like to use sanding sticks to clean up the base edges.
   
   A sanding stick is either a pre made stick with abrasive sheet glued to it or in my case I make my own by gluing sandpaper to a flat stick like a piece of styrene plastic or popsicle/craft stick sold in many hobby shops. In my opinion they last longer, are cheap to make and work well to clean up things like this.
   
   
3. I recommend all flat surfaces like the bottoms and edges of my bases to be lightly sanded with a 220-320 grit sandpaper to remove any mold lines and add a slight tooth to the resin surface. This will help paint adhere.
   
   
4. I clean all my resin parts and bases with a mild grease cutting dish washing soap like Dawn and rinse them well in warm water.
   
   This helps remove any mold release.
   
   
5. Completely dry, I usefully let them air dry.
   
   
6. Attach figures to them. I use a 1/32 diameter brass rod/wire and drill into the feet and into the base and glue with a good CA glue. Sometimes I will pre-drill everything and glue the figure to the base once painting is done.
   
   
7. Probably the most IMPORTANT part is to apply a good primer to the resin parts before painting with acrylic hobby paints. I use a good primer like Krylon spray primer or primer made by companies like Games Workshop. Automotive spray primer is good for this. Many primers are available in dark gray or black.
   
   Allow the primer to dry a good 24 hours before painting. Yes you can paint in 30 minutes but in my opinion allowing the primer to dry longer increases its strength and durability.
   
   
8. Paint with your favorite brand of hobby paints.