Refund and Returns Policy


Products from Dragon Forge Design are hand made pressure cast Urethane resin. I try very hard to ship products free from defects and things like air bubbles. The occasional air bubble may occur But I make every effort to ship defect free products.

If you receive a product you are dissatisfied with, please contact me for a replacement.

Since all orders are cast to order and considered custom orders, my refund and returns policy lasts 30 days. If 30 days have passed since you received purchase I cannot offer you a refund.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, I require a receipt or proof of purchase.

Once your return is received and inspected, I will send you an email to notify you that I have received your returned item. I will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.

Only regular priced items may be refunded. Sale items cannot be refunded.

Contact us at sales@dragonforge.com for questions related to refunds and returns.